Please read the following information carefully before proceeding with any transactions on our platform.
| Seller | StepAsia Co., Ltd. |
| Address | 2-1-2 Yumemino, Matsubushi-machi, Kitakatsushika-gun, Saitama, Japan |
| Phone | 070-8470-1725 Business Hours: 10:00 AM - 6:00 PM (Excluding weekends and holidays) Please note that phone connections might be difficult. If you need immediate assistance, kindly contact us through the inquiry form. |
| support@stepasia.co.jp | |
| Administrator | Satoshi Ichikawa |
| Additional Fees | None |
| Cancellation and Refund Policy | Users are required to make payment for playing fees via credit card or bank transfer. In the event that a user cancels during the playtime, they will not be eligible for a refund. |
| Service Availability Period | The service availability period is determined by the playing time with the billiard table. |
| Accepted Payment Methods | Credit card or bank transfer |
| Payment Deadline | Payments made via credit card will be processed immediately. For bank transfers, payment must be completed by the specified deadline mentioned in the app. |
| Selling Price | The playing fees are as stated on each location and table page. |
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